Shipping Policy

Shipping Scope

Medipeel Spain ships within Spain and to countries of the European Union.

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Shipping Within Spain

Free shipping within Spain for orders over €30.

⏱️ Estimated delivery time: 2–4 business days.

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Shipping to the European Union

Free shipping to European Union countries for orders over €50.

⏱️ Estimated delivery time: 5–7 business days.

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Order Processing and Shipping

Orders are processed and shipped within 1–2 business days.

The indicated delivery times are estimates and may be affected by external circumstances beyond our control (public holidays, logistical incidents, force majeure).

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Order Tracking

All orders are shipped with a tracking number, which will be provided to the customer once the order has been dispatched.

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Lost or Damaged Orders

If an order is lost during transport or arrives damaged, the customer must contact our customer service team as soon as possible so that we can assess the situation and provide an appropriate solution.

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Returns

For detailed information about returns, please refer to our Returns Policy.