Frequently Asked Questions
Are the products original?
Yes. All our products are 100% original and are delivered in their original packaging. We work exclusively with official distributors within the European Union.
Where are the orders shipped from?
Orders are processed and shipped from the European Union. We ship to Spain and other EU countries.
How long does delivery take?
In Spain, the estimated delivery time is 2 to 4 business days. For other European Union countries, the estimated delivery time is 5 to 7 business days.
What is the shipping cost?
Shipping is free in Spain for orders over €30. In the European Union, shipping is free for orders over €50.
How can I contact customer service?
You can contact us by email at info@medipeel.es or through the contact form available on our website.