
Find Your Answers Here
Are MEDIPEEL products authentic?
Absolutely! Every MEDIPEEL product in our store is 100% authentic, sourced directly from the brand's Korean manufacturing facilities. They reach us through authorized European channels, ensuring every product is geniune, high-quality and ready for you to enjoy. Experience premium skincare with confidence-straight from the original source.
Are your products safe for sensitive skin?
MEDIPEEL formulas are dermatologically tested and suitable for most skin types, including sensitive skin. However, we always recommend doing a patch test before first use.
Can I use MEDIPEEL products with other skincare brands?
Yes, MEDIPEEL products are designed to work well with most routines. Just introduce new products gradually and observe how your skin responds.
What are exosomes and PDRN in MEDIPEEL products?
Exosomes are advanced carriers that deliver active ingredients deep into the skin, while PDRN (polynucleotide DNA) supports regeneration, hydration, and anti-aging benefits.
Do you test on animals?
No. MEDIPEEL is a cruelty-free brand and does not test on animals.
Do you ship only within Spain or internationally as well?
We ship across Spain and also to many European countries. Shipping costs and delivery times may vary depending on your location.
How long does delivery take?
Standard delivery within Spain usually takes 2–5 business days. For international orders, shipping may take longer depending on the destination.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email to follow your package in real time.
What if I receive a damaged or wrong product?
Contact our customer service immediately at info@medipeel.es with your order details, and we’ll arrange a replacement or refund.
Is it safe to shop on your site?
Yes, our website uses SSL encryption to ensure your payment information and personal data are fully protected.